Refund and Return Policies

Please review the following choices carefully, refunds and returns can only be processed when eligible items are returned using the appropriate method. If your return is shipped or brought to a merchandise back to you. store after the timeframes indicated below, we regret that we cannot issue a refund or send the

Returning Items Bought from Packard Island Publishing

If you're not satisfied with your purchase, you may return it for a refund. We will issue a refund for the purchase price of the item plus any applicable taxes to your original form of payment for items returned within 30 days after the delivery date. All returned items must be in their original condition; shrink-wrapped or sealed products must be unopened. Shipping fees are not refunded.

For returning items purchased on PackardIslandPublishing.com: 

Ship Your Return Back to Us

You can ship the item to Packard Island Publishing ATTN: Returns.

Include the receipt in the box and write your Order Number on the outside of the box. Without a receipt or shipping confirmation printout, we cannot process the return and you will not receive your refund.

If you are sending us a return because you were not sent the item(s) you ordered, indicate on the Packing Slip/Shipping Confirmation the item(s) that you were supposed to receive we send you the correct order.

Returns should be sent to: 
Packard Island Publishing
ATTN: Returns

ORDER #: (Insert Your Order Number)
3025 Evergreen Dr., Wooster OH 44691-9061

Please Note:  You will be required to pay for return shipping. Shipping charges are non-refundable.

Items That Cannot Be Returned 

Any book that is not in brand new condition. Any item without purchase confirmation either by email or a printed receipt Bulk orders of 20 or more copies are non-returnable.